At, we’re committed to offering our customers exceptional service, shopping convenience and an exciting product selection at competitive prices.

If an item is further reduced in price within 7 days of when you purchased it, we’ll refund the difference in price when you present your original receipt. You may also present your order number, and we’ll look it up. Submit your request here.

In most situations, multiple coupons cannot be combined and applied to a single order. For example, a coupon providing a 30% storewide discount cannot be used in conjunction with a $10 coupon. Coupons may expire without warning, if no mention is explicitly made of their expiration date.

For many of our products, we offer bulk discounts or wholesale prices. This means that if you purchase a larger quantity of an item, the overall cost per unit weight is discounted. For example, item A may be priced at $5 for 1 gram, and $8 for 2g. In this scenario, the 2g quantity is discounted by 20%. The percentage discount shown for a bulk quantity is always listed relative to the smallest available quantity. E.g., if item A were priced at $5 for 1g, $8 for 2g, and $10 for 3g, then the 3g option would be discounted by 33% (relative to the $5 per gram price).

In some cases, we may advertise an item as on sale for an event, but then decide to permanently reduce the price of that item based on sales performance. In those cases, the item will remain at a reduced price.

When we use the terms “Original,” “Closeout,” “Clearance,” “Now,” “Permanent Markdown” or “Just Reduced,” it means the item has been permanently reduced and will not return to the original price. That happens, for example, if we trying to clear out inventory (a clearance or closeout sale) or if we’ve permanently reduced the price of an item based on sales performance.

Though unusual, some ”Original” (ORIG.) prices may not have been in effect during the past 90 days. That may happen for items on clearance. Also, intermediate price reductions may have been taken.
For example, if an item is on clearance, we may keep reducing the price until we deplete our inventory. It might start at 25% off, and then proceed to 40%, 50% or more.

“Orig/Now,” “Clearance,” “Closeout” and “Special Purchase” offers are limited to stock on hand and are available only while supplies last. Supplies may be limited because the item is often being cleared from inventory and will not be re-ordered, or because we have obtained a limited supply of an item to offer as a special purchase. When we offer such merchandise online, as you might expect, we often experience a high volume of orders. When that happens, our real-time inventory system sometimes is not able to keep up with demand, and we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order.

While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

We hope this clarifies our policy. If you have any further questions, please send us an email. Our goal is to provide you with full service and complete satisfaction, and we look forward to serving you in the future.